Dean, Provost, Vice
President
Text: 1 (484) 702-9288
Text: 1 (484) 702-9288
Work – Cell –
610-659-9885
Greater Philadelphia, USA
Connect on LinkedIn
Connect on LinkedIn
https://www.linkedin.com/pub/g-mick-smith-phd/6/439/832
EXECUTIVE SUMMARY
Senior level forward thinker who anticipates shifting educational needs to achieve enrollment goals by providing effective advising, retention of students, and creating profitable academic programs.
Executive Management | Academic Leadership | Curriculum Development
Executive Management | Academic Leadership | Curriculum Development
ACHIEVEMENTS
Attained the top NPS score in
campus history at 60.9%;
Achieved the highest and most consistent campus NPS score over 50% during my tenure for over a year; previously, no Campus Dean had ever attained even 50% NPS once;
Awarded the Silver Campus designation for promoting the Jack Welch Management Institute;
One of only two Northeast locations to receive national University recognition for campus management;
Increased the bottom line by 10% while ensuring all adjuncts were available for advising and tutoring for 24 hours weekly which lowered the discretionary tutoring budget;
Ensured that faculty members provided excellent classroom instruction as documented by increasing Student Opinion Poll rating of faculty which increased evaluations an average of . 75;
Retained 92% of Continuing students by advising and enrolling students for Multiple Quarterly Registration;
Advised 100% of New students before the start of Quarterly classes resulting in a nearly 100% campus start rate;
Attained the lowest student non-attendance class rate in the region at 8.92%;
Awarded a 100% Commendable audit of campus academic operations.
Developed the only mobile loyalty program with a smart stamp for simple, secure and verifiable loyalty.
Achieved the highest and most consistent campus NPS score over 50% during my tenure for over a year; previously, no Campus Dean had ever attained even 50% NPS once;
Awarded the Silver Campus designation for promoting the Jack Welch Management Institute;
One of only two Northeast locations to receive national University recognition for campus management;
Increased the bottom line by 10% while ensuring all adjuncts were available for advising and tutoring for 24 hours weekly which lowered the discretionary tutoring budget;
Ensured that faculty members provided excellent classroom instruction as documented by increasing Student Opinion Poll rating of faculty which increased evaluations an average of . 75;
Retained 92% of Continuing students by advising and enrolling students for Multiple Quarterly Registration;
Advised 100% of New students before the start of Quarterly classes resulting in a nearly 100% campus start rate;
Attained the lowest student non-attendance class rate in the region at 8.92%;
Awarded a 100% Commendable audit of campus academic operations.
Developed the only mobile loyalty program with a smart stamp for simple, secure and verifiable loyalty.
PROFESSIONAL EXPERIENCE
October 2013 - Present
Campus Dean, Strayer University
Strayer is a United States-based
private, for-profit higher education institution accredited by the
Middle States Commission on Higher Education. The university enrolls
over 40,000 students through its online learning programs and at 80
campuses. The university specializes in degree programs for working
adults and offers undergraduate and graduate degrees. Operates with
significant autonomy and maintains an academic atmosphere conducive
to staffing office, learning outcomes, faculty management online and
on-ground, and program growth. Recruited for the Jack Welch
Management Institute once accredited by the specialized Council for
Business Schools and Programs (ACBSP). Remote faculty management and
online student assistance. Evaluated twice annually by Regional Dean.
June 1998 – Present
Provost, Smith Consulting
Smith is an independent consulting firm
that assisted numerous clients in the Philadelphia-Valley Forge and
Delaware Valley area including an Internet start-up, at universities,
in several corporations, and a non-profit. Chief academic officer for small to medium sized companies to address teaching, training, and research needs.
Transitional planning for
growing, downsizing, and program development firms. Six direct
reports. Evaluated by hiring and retaining staff, recruiting four
content experts, and building online program.
Identifies and allocates resources appropriately through recruiting, training, and mentoring six junior researchers to publish leading studies assisting Fortune 500 companies to make optimum technology investments.
Provides well thought out solutions by creating four online association courses strategically planning curriculum which reduced company expenses for travel, meals, and hotels. Executes multiple tasks at once by developing online store selling leading textbooks for the second largest medical publisher in the world. Developed the only mobile loyalty program with a smart stamp for simple, secure and verifiable loyalty.
September 2004 – June
2014
Technology Coordinator/Honors
Instructor, Archdiocese of Philadelphia
The Archdiocese is an ecclesiastical
territory or diocese in southeastern Pennsylvania, in the United
States. It covers the City/County of Philadelphia as well as Bucks,
Chester, Delaware, and Montgomery counties. Served on the
Accreditation Team for the Middle States Association of Colleges and
Schools review. Forty two indirect reports. Evaluated by student
acceptance to college of choice: 93.7%.
January 1994 – June 1998
Professor, Hahnemann University
Hahnemann is the largest private
medical school in the country and was rated by Yahoo! Internet Life
Magazine as the 16th most wired university in the United States. All
academic buildings were fully "wireless-networked" as well
and Hahnemann became the first medical school in the U.S. to have a
fully wireless campus. Three direct reports in curriculum development
for the first online History of World Medicine course in 1994.
Evaluated by students, twice annually by Department Chair, and by
extending distance learning to six other liberal arts courses.
EDUCATION AND TRAINING
Ph.D., UCLA, History of Religions, 1994;
M.A., UCLA, History, 1987;
edX, Curtis University, Western University, Digital Branding and Engagement Certificate, (2016);
Massachusetts Institute of Technology,
edX, Design and Development of Educational Technology (2014) and
Design and Development of Games for Learning (2015);
Jack Welch Management Institute:
Creating a Winning Strategy (2015) and Becoming a Leader (2014);
Johannes Quasten Scholar in Patristics,
The Catholic University of America, 1985;
Distance Learning Administrator
Certificate, Texas A&M University & the Center for Distance
Learning Research, 1997.
