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Executive Management | Academic Leadership | Curriculum Development
Achieved the highest and most consistent campus NPS score over 50% during my tenure for over a year; previously, no Campus Dean had ever attained even 50% NPS once;
Awarded the Silver Campus designation for promoting the Jack Welch Management Institute;
One of only two Northeast locations to receive national University recognition for campus management;
Increased the bottom line by 10% while ensuring all adjuncts were available for advising and tutoring for 24 hours weekly which lowered the discretionary tutoring budget;
Ensured that faculty members provided excellent classroom instruction as documented by increasing Student Opinion Poll rating of faculty which increased evaluations an average of . 75;
Retained 92% of Continuing students by advising and enrolling students for Multiple Quarterly Registration;
Advised 100% of New students before the start of Quarterly classes resulting in a nearly 100% campus start rate;
Attained the lowest student non-attendance class rate in the region at 8.92%;
Awarded a 100% Commendable audit of campus academic operations.
Developed the only mobile loyalty program with a smart stamp for simple, secure and verifiable loyalty.
edX, Curtis University, Western University, Digital Branding and Engagement Certificate, (2016); Massachusetts Institute of Technology, edX, Design and Development of Educational Technology (2014) and Design and Development of Games for Learning (2015); Jack Welch Management Institute: Creating a Winning Strategy (2015) and Becoming a Leader (2014); Johannes Quasten Scholar in Patristics, The Catholic University of America, 1985; Distance Learning Administrator Certificate, Texas A&M University & the Center for Distance Learning Research, 1997.